Avoiding the “Slater Slide”

Here’s link to an article on how to prepare to fly, and cope with the flight, and try to cope with the frustration and avoid the kind of boil-over that contributed to the “Slaterization” of a recent Jet Blue journey. http://www.google.com/hostednews/ap/article/ALeqM5gIAo2qp3IEKtFyKwsuTZFVS-MQNQD9HIPU2G0

One other tip: bring something in actual print that you’d like to read, in case the “turn off all electronic devices” command comes just as you’re retreating into your I-Phone or I-Pad or I-Pod.