Fred had just observed his 80th birthday, and had served for nearly a decade as Chairman Emeritus of McDonald’s Corporation, the world’s largest restaurant company and a Dow Jones 30 Industrial. He began his McCareer as one of entrepreneur Ray Kroc’s first employees, as a grill man.
Over the years he developed the operating system (Quality, Service and Cleanliness) that made McDonald’s famous. He kept a low profile outside the company, but was a lion to those inside the 34 thousand restaurant organization — employees, franchises and suppliers — which he called the three-legged stool upon which McDonald’s stood. Fred created the training system that introduced millions of employees to the world of responsible work. Hamburger Universities and their home campus, the Fred L. Turner Training Center (which I named) in Oak Brook, IL, are taken very seriously by the generations of managers who are graduates. I hold a Bachelor of Hamburgerology degree, 1985.
I wrote about Fred, as well as fellow business legends,Dick McDonald and Ray Kroc, in my essay for the Chicago Literary Club, “Breakfast With Mr. McDonald.” You can Google it, or go to http://www.chiit.org and search under Ebeling. Fred was a wonderfully irascible character.